Shipping & Delivery
How long will it take to ship my order?
All orders are processed within 24 -48hrs business hours and shipped within 5 -7 business days some items will ship sooner than standard processing. Deliveries can take between 5-10 business days. During peak times such as Christmas there maybe slight delays and shipping and processing times will be updated accordingly.
When will I receive tracking information:
Within a 5-7 days of your order being fulfilled (shipped), you will receive notification of your tracking number.
If you do not receive your tracking number within 5-7 business days, please contact us!
US orders usually take between 5-7 business days to be delivered from the date they are shipped.
Worldwide orders take 7-21 business days and in rare cases can take 30+ business days. Please note in some countries, customs may cause an additional delay in delivery.
We recommend that you keep an eye on your tracking.
When shipping Internationally the Buyer is responsible for any taxes and fees that may be due, Koko and Lola is not responsible for any in country taxes we suggest you always check with your selected courier in regards to customs and taxes.